ESD Program Description

The Employment Services Division is currently divided into two major components:  The Packaging Division and the Mobile Crews Division.  These programs provide employment training, support and services to adults in the Hampton Roads area with mild to moderate intellectual disabilities.

Training in the Packaging Division primarily consists of employment related skill development and work adjustment with a secondary emphasis on personal care, inter-personal relations and socialization within the context of a work setting.  The Packaging Division focuses on expanding work skills in a packaging production environment.  Contracts include packaging, sorting and labeling.  The Packaging Division is staffed by the Employment Services Supervisor and one to two (2) part time Crew Leaders depending upon consumer to staff ratio.

The Mobile Crews Division provides the management and operation of an individual competitive supported employment program.  The Mobile Crew Division serves those individuals who have the capacity to be employed within PORTCO’s Federal contract sites.  Admission is contingent upon approval by the Employee Screening Committee, which is comprised of the Employment Services Supervisor, Case Management, Mobile Crew Leaders and other agencies or persons as appropriate.  In the Mobile Crew Division, employee/consumers are hired to provide facilities maintenance support for federal contract sites. 

These sites include the Portsmouth Federal Building, the Portsmouth Naval Medical Center and NEXCOM Headquarters.  Training in the Mobile Crew Division primarily consists of a variety of facilities support skills.  The importance of personal care, inter-personal relations and socialization in the context of a Federal Site work setting is also emphasized.  The Mobile Crews Division is staffed by the Employment Services Supervisor and one or two part-time Crew Leader(s).

PORTCO needs Volunteers!

PORTCO is always looking for partners to help with our mission of helping and assisting the disabled population.   If you have a desire to assist in some way, small or large, then please contact us, and we would be more than happy to have you work with us as a volunteer.

PORTCO's Business Lines

Portco is focused on business projects specifically related to ….

* Building Services/Facilities Maintenance

* Product Packaging

* Food Services

* Support Employment

* GroundsKeeping

* Call Center / IT Services

Title VI Non Discrimination Notice

PORTCO gives public notice of its policy to assure full  compliance with Title VI of the Civil Rights Act of 1964 and all related  statutes.  Title VI requires that no  person in the United States    of America shall, on the grounds of race,  color, or national origin, be excluded from the participation in, be denied the  benefits of, or be otherwise subjected to discrimination under any program or  activity for which DRPT receives Federal financial assistance.

Please contact PORTCO to request a copy of the department’s  Title VI program.

Any person who believes that he or she has, individually, or  as a member of any specific class of persons, been excluded from the  participation in, been denied the benefits of, or been otherwise subjected to  discrimination under any program or activity for which PORTCO provides  assistance, and believes the discrimination is based upon race, color, national  origin, gender, age, economic status or limited English proficiency has the  right to file a formal complaint.

If a complaint addresses a particular service provider, the  complaint should be lodged with that provider.    A  complaint must be submitted within 180 days of the  alleged discriminatory act.  Complaints may also be filed with the US Federal Transit Administration.  If a complaint addresses PORTCO , you may file the complaint thru email via the link below , by phone or in writing.

For complainants who may be unable to file a written  complaint, verbal information will be accepted by PORTCO at 757-399-2444 .

To submit a formal complaint or to request additional information on Title VI obligations for both PORTCO.

ADA Discrimination Complaint / Grievance Procedures

NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), PORTCO will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.

Employment: PORTCO does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: PORTCO will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in PORTCO’s programs, services and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing or vision impairments.

Modifications to Policies and Procedures: PORTCO will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a PORTCO program, service or activity, should contact PORTCO Human Resources Belinda Manager Daugherty at (757) 399-2444 or BDaugherty@portco.org as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require PORTCO to take any action that would fundamentally alter the nature of its programs or services, or impose any undue financial or administrative burden.

Complaints that a PORTCO program, service or activity is not accessible to persons with disabilities should be directed to Human Resources Belinda Manager Daugherty at (757) 399-2444 or BDaugherty@portco.org

PORTCO will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy.

 

ADA GRIEVANCE PROCEDURE

PORTCO Grievance Procedure Under the Americans with Disabilities Act

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (ADA). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs or benefits by the Virginia Department of Rail and Public Transportation. PORTCO’s Personnel Policy governs employment-related complaints of disability discrimination.

The Complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant; and location, date and description of the alleged discrimination. Alternative means of filing complaints, such as personal interviews or tape recording of the complaint, will be made available for persons with disabilities upon request.

The complaint should be submitted by the complainant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

Belinda Daugherty Human Resources Manager PORTCO 800 Loudoun Avenue Portsmouth, VA 23707 1-757-399-2444

Within 15 calendar days after receipt of the complaint, Mrs Daugherty or her designee will meet with the complainant to discuss the complaint and the possible resolution. Within 15 calendar days of the meeting, Ms. Balderson or her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille or audio tape. The response will explain PORTCO’s position and offer options for substantive resolution of the complaint.

If PORTCO’s response does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Secretary of Transportation or his/her designee.

Within 15 calendar days after receipt of the appeal, the Secretary of Transportation or his/her designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the Secretary of Transportation or his/her designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by Mrs Daugherty or her designee, appeals to the Secretary of Transportation or his/her designee, and responses from these two offices will be retained by PORTCO for at least three years.